Brand Packaging

New Packaging Technology Allows Custom-sized Boxes for Every Staples Order

November 27, 2012

Staples Inc., one of the world’s largest office products companies and internet retailers, announced the launch of new packaging technology nationwide that customizes delivery box sizes to each order. Staples' “Smart-size” packaging, developed by Packsize International, brings more convenience to customers in every delivery order and improves supply chain sustainability and efficiency:

• Customer convenience: With delivery boxes custom fit to each order, customers don’t need to break down oversized boxes and excessive air pillows. 
• Sustainability: Smart-size packaging reduces air pillow use by 60 percent and the average cardboard box size by 20 percent. This results in an estimated annual carbon footprint reduction of 30,200 tons, equivalent to about 120,000 trees.
• Operational efficiency: Customized box sizes allow more shipments to fit on each line haul and more orders in each delivery truck. In addition, just-in-time packaging with Smart-size reduces costs and warehouse space from storing delivery boxes.

“At Staples, our supply chain team works tirelessly to help ensure a great customer experience with each and every delivery order,” said Don Ralph, senior vice president of supply chain and logistics at Staples. “Smart-size packaging is an important example of our commitment to supply chain excellence and sustainability throughout our operations. We’re already hearing positive feedback from satisfied customers across our delivery business.” 

“Packsize is thrilled that Staples has adopted our lean packaging system,” said Hanko Kiessner, chief executive officer of Packsize. “This is an inflection point for mainstream adoption of Packsize packaging technology that reduces box inventory, eliminates inefficient use of warehouse space, and minimizes wasted space and dunnage material within the shipped product box.”

Staples has implemented Smart-size packaging in several facilities in its nationwide network of delivery fulfillment centers, and will continue the roll-out through 2013.